Privacy Policy
Effective Date: May 23, 2025
This Privacy Policy describes how Absolute Temperature Control LLC, doing business as www.absolute-temp.com, collects, uses, and discloses your personal information when you visit, use, or make a service request through our website, www.absolute-temp.com.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on this website, or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we may collect includes the following:
-
Name: Your first and last name.
-
Email Address: Your email address, used for communication and confirmations.
-
Physical Address: Your street address, city, state, and zip code, necessary for scheduling and performing services at your location.
-
Phone Number: Your telephone number, used for communication regarding your service request.
-
Service Details: Information about the specific service you are requesting.
2. How We Use Your Information
We use the personal information we collect for various purposes, including:
-
To Provide Services: To schedule, confirm, and perform the services you request.
-
To Communicate with You: To send you confirmations, updates, reminders, and other communications related to your service requests. This includes responding to your inquiries and providing customer support.
-
To Improve Our Services: To understand how our website and services are used, and to improve our offerings and customer experience.
-
For Internal Business Operations: For administrative purposes, data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
-
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
-
For Marketing (with Consent): If you opt-in, we may use your email address to send you promotional materials, special offers, or newsletters about our services. You can opt-out of these communications at any time.
3. How We Share Your Information
We may share your personal information with the following categories of third parties:
-
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processors, scheduling software providers, and IT service providers. We only share the minimum information necessary for them to perform their services.
-
Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the website or the public, or (d) protect against legal liability.
-
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
-
Access: You have the right to request access to the personal information we hold about you.
-
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
-
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
-
Objection to Processing: You have the right to object to our processing of your personal information under certain circumstances.
-
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
-
Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, please contact us immediately, and we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Absolute Temperature Control LLC
559-737-1573